Terms and Conditions
Effective January 1, 2026
J&R Federal Way Concrete Construction, federalwayconcretecontractor.com, sales@federalwayconcretecontractor.com
Agreeing to these terms
These terms cover your use of this website and any concrete work you hire J&R Federal Way Concrete Construction to do. When you browse the site, request an estimate or sign off on a job with us, you agree to them, so please read them before you book.
If a written estimate, contract or change order for your job says something different from this page, that signed document wins for that job. These terms fill in whatever the job paperwork doesn't address.
What we do
We're a concrete contractor in Federal Way, WA, and we work in the cities around it. Our work includes driveways, patios, sidewalks, steps, garage floors, stamped and decorative concrete, retaining walls, footings, foundations, slab work, parking lots, foundation raising and concrete cutting. The home page lists every service, and our About page says more about who we are.
The pages on this site describe the trade in general terms so you know what to expect. They aren't engineering advice for your property, and they don't promise a particular result. Your job is defined by your written estimate or contract.
Estimates and pricing
Estimates are free, given in person and carry no obligation. We give you a written estimate that covers the scope, the materials and the price for the work we can see and measure on the day we visit.
Concrete prices depend on things like the size and thickness of the slab, how much old concrete has to come out, the condition of the ground underneath, access for trucks and equipment, and the finish you choose. An estimate stays good for the period written on it, because material and labor costs change.
Some conditions only show up once the old slab is broken out or the ground is dug, such as soft or wet soil, buried debris, roots or old footings. If we find something like that, we'll stop, show you what we found and explain what it changes. Extra work and any price change go on a written change order that you approve before we continue.
Scheduling, weather and cancellation
We'll give you a target start date and a rough timeline when you accept the estimate. Concrete depends on weather, so heavy rain, freezing temperatures or extreme heat can push a pour back, and we'd rather wait a day than pour a slab that ends up weak or crumbly at the surface. Delays from weather, permit reviews, material supply or site conditions aren't a breach of these terms, and we'll reschedule with you as soon as we can.
You're responsible for giving us safe access to the work area on the scheduled day and for moving vehicles, furniture and anything stored where we're working. Once concrete is placed it needs time to cure, which is the wait while it hardens and gains strength. We'll tell you when it's safe to walk on and drive on, and you agree to keep people, pets and vehicles off it until then.
If you need to cancel or move your date, call us at (253) 652-2604 as early as you can. If you cancel after we've ordered materials, scheduled concrete delivery or started work, you agree to pay for the materials, delivery fees and labor already committed, as your contract states.
Payment
Your estimate or contract lists the deposit, if any, the payment schedule and the payment methods we accept. Final payment is due when the work is complete as described in your contract, not when the concrete has finished curing.
If a payment is late, we may pause the remaining work until it's settled, and we may use any remedy Washington law allows to collect what's owed, including reasonable collection costs where the law permits.
Our guarantee and what it doesn't cover
Our work is backed by our satisfaction guarantee. If something about the job isn't right, call us and we'll come look at it and make it right where it's our workmanship. Any specific warranty terms for your job are the ones written in your contract.
Concrete naturally shrinks as it cures, and small hairline cracks are normal. We cut control joints, which are straight grooves in the slab, so the concrete has planned places to crack. Hairline cracking, minor color differences between pours, and small surface variations are part of the material and aren't defects.
Our guarantee doesn't cover damage from ground movement or settling outside our work area, tree roots, drainage changes made by others, de-icing salts, heavy vehicles or equipment beyond what the slab was built for, use before the concrete has cured, lack of normal care, or repairs and changes made by someone else. Apart from what's written in your contract and what Washington law requires, we make no other promises or warranties, stated or implied, about the work or about this website.
Limits on our liability
We're fully licensed and insured. To the extent Washington law allows, our total liability for any claim connected to a job is limited to the amount you paid us for that job.
We aren't liable for indirect or consequential losses, such as lost use of a driveway, rental costs or lost income, except where the law doesn't allow that limit. We also aren't responsible for underground utilities, sprinkler lines or other buried items that weren't marked or that you didn't tell us about, though we'll always work carefully around anything we know is there.
This website is provided as is. We try to keep it accurate, but we don't promise it's free of errors or always available, and we aren't liable for decisions made only on the basis of its general information.
Resolving disagreements
If you're unhappy with any part of the work, tell us first, because most problems get settled with a phone call and a visit to the site. Call (253) 652-2604 or reach us through our contact page, and we'll respond and try to work it out with you directly.
If we can't settle it between us, we both agree to try mediation in good faith before going to court. If mediation doesn't resolve it, either of us may bring the dispute in a court with proper jurisdiction in King County, Washington.
Which state's law applies
These terms and any work we do for you are governed by the laws of the State of Washington, without regard to rules that would apply another state's law.
Changes to these terms
We may update this page from time to time. The version posted here applies to your use of the site from the day it's posted, but a job you've already signed for stays under the terms in place when you signed, unless we both agree otherwise in writing.
If any part of these terms is found unenforceable, the rest still applies.
Questions about these terms
If anything here is unclear, ask us before your job starts. Call (253) 652-2604 or send us a note through our contact page, and we'll walk you through it.