Privacy Policy
Effective January 1, 2026
J&R Federal Way Concrete Construction, federalwayconcretecontractor.com, sales@federalwayconcretecontractor.com
What this policy covers
J&R Federal Way Concrete Construction is a concrete contractor in Federal Way, WA. This policy explains what information we collect when you use our website, what we do with it, how long we keep it and what you can ask us to do with it.
It applies to every page on this site, from the home page to our service and city pages. It doesn't cover other websites we link to, because those sites have their own privacy policies.
You can read more about who we are on our About page.
Information you give us
When you fill out our estimate or contact form, we collect what you type in. That's usually your name, phone number, email address, the address of the property and a description of the job, such as a new driveway or a cracked patio.
When you call us at (253) 652-2604 or email us, we keep your name, number, email and what you tell us about the job. We need that to call you back, set up a time to look at the site and write up your estimate.
Our contact form runs on an outside form service. What you enter passes through that service to reach us, and that service handles it under its own privacy terms.
Information collected automatically
Like most websites, ours may record basic details about each visit. That can include your browser type, device type, the pages you looked at, how you reached the site and a general location based on your internet connection.
We may use analytics tools to collect this, so we can see which pages people use and fix the ones that aren't working. We look at this information in totals and trends, and we don't use it to identify you.
Cookies are small files your browser stores so a site can remember things between visits. Our site and the tools it uses may set cookies for analytics and to make the site work properly. You can block or delete cookies in your browser settings, and the site will still work, though some features may not.
How we use your information
We use what you send us to answer your question, schedule your free estimate, do the work you hire us for and follow up afterward. We may also use it to keep records of past jobs, so we can help if you call us back about the same slab years later.
We use visit information to keep the site running and make it easier to use.
We don't sell your personal information. We don't add you to marketing lists you didn't ask to be on.
When we share it
We share information only when we need to for your job or to run the business. That can include the services that host our website, run our contact form, handle our email and phone, or keep our books.
We may also share information if the law requires it, or to protect our rights or someone's safety. If the business is ever sold, customer records may go to the new owner, and this policy would still apply to them.
How long we keep it
We keep estimate requests and messages as long as we need them to answer you and to keep useful records of past work. If you hire us, we keep job records, such as the address, the scope of the work and invoices, for as long as we need them for warranty questions, taxes and other legal reasons.
When we no longer need information, we delete it or remove anything that identifies you. Analytics data is kept according to the settings of the tool that collects it.
Your choices and rights
You can ask us what personal information we have about you, ask us to correct it, or ask us to delete it. We'll do that unless we have to keep something for a legal or business reason, and if we do, we'll tell you why.
You can also ask us to stop contacting you at any time. Depending on where you live, you may have other rights under state law, and we'll honor those requests too.
To make a request, call us or use our Contact page. We may ask a question or two to confirm it's really you before we share or change anything.
Keeping it safe
We take reasonable steps to protect what you send us, and we only let people who need it for your job see it. No website or email system is completely secure, so please don't send payment card numbers or passwords through our form or by email.
Children's privacy
This site is meant for homeowners and property owners, not children. We don't knowingly collect information from anyone under 13, and if we learn we have, we'll delete it.
Changes to this policy
We may update this policy when our tools or the law change. The newest version will always be on this page, and it takes effect when we post it.
How to raise a privacy concern
If you have a question or a concern about your information, call J&R Federal Way Concrete Construction at (253) 652-2604, or reach us through our Contact page. We usually reply within 1 business day.
Our phone hours are Monday through Friday, 6 AM to 11 PM, and Saturday and Sunday, 7 AM to 11 PM.